Telematics infrastructure for care facilities

Secure, efficient, simple with TiPaaS from C&S

What is the telematics infrastructure and why is it important for care?

The digitalisation of care requires secure, standardised processes - this is where the Telematics infrastructure (TI) comes into play. It connects all players in the healthcare sector - including care facilities, doctors, pharmacies and hospitals - via a protected, nationwide network.

Through the KIM service (communication in medicine) and the electronic patient file (ePA) ensures the secure exchange of sensitive health data. Only authorised persons are granted access.

A practical example from everyday care work: the electronic proof of performance (eLN). Since 1 December 2024, outpatient care facilities have been using the KIM service to record services digitally, have them confirmed by the patient and transmit them in a legally valid manner. This enables data protection-compliant billing with health insurance companies - efficiently and securely.

TI connection for care facilities - How to integrate the TI with MCD

With the C&S TIPaaS solution, you can implement the requirements now, regardless of which software you use.

Our solution is based on the MCD networking and integration platform and enables a seamless TI connection for care facilities. As part of the Model programme according to § 125 SGB XI we have gathered extensive practical experience and incorporated it directly into our solution. 

The result is our telematics infrastructure in care as a service (TiPaaS) - a secure and future-proof solution for the care sector. This allows us to provide care facilities with a simple, stable and scalable TI connection - without any technical complexity.

The digital care of tomorrow is internationally networked: Integration into GAIA-X and the European Health Data Space (EHDS) ensures that documentation, prescriptions and health data can be exchanged securely, transparently and interoperably - even across national borders.

TI connection with MCD, the networking and integration platform

You can use our functionalities not only stationary but also via your smartphone!

With the MCD care facilities receive a powerful, modular solution that can be used not only at the desktop, but also at the home. mobile (e.g. on smartphones and tablets).

Whether KIM messages, doctor's letters, findings or electronic prescriptions (eVO) - with MCD, you can send and receive sensitive data securely and in compliance with the GDPR. The integration of the TI messenger, the ePA connection and cloud-based care applications enables maximum flexibility and future-proofing.

With modules such as MCD Doku, Doku2Go or Docu4Me digitise your care processes holistically and efficiently.

Your advantages with C&S: How you benefit from our TI solution

  • Use the telematics infrastructure (TI) as software as a service, without much technical effort.

  • Maximum security through operation in German data centres.

  • The MCD platform combines the advantages of networking with the functions of the TI.

  • Simple maintenance processes with MCD Doku, Doku2Go and Doku4Me.

  • MCD is made for today's requirements, but is also flexible enough to integrate future technologies. Thanks to the connection to Gaia-X and the European Health Data Space (EHDS), you are always up to date with the latest developments in digital care.

  • Tested & practical: experience from pilot projects is directly incorporated.

    Telematics infrastructure - Frequently asked questions & answers
    1What is the telematics infrastructure for care?
    The telematics infrastructure (TI) is the platform for healthcare applications in Germany. The TI is a closed and secure network via which service providers can communicate with each other and, if required, with patients and health and care insurers and share documents.
    2Why do care facilities need to be connected to the telematics infrastructure?
    The TI is intended to connect all stakeholders in the healthcare system and thereby simplify communication. The interaction should be secure and data-protected compared to previous communication channels such as unencrypted email services or standard messaging apps. For the care sector, for example, this means that prescriptions can be sent more quickly to the responsible outpatient or inpatient care facility and medication orders can be placed faster and more efficiently. Sending or faxing prescriptions, findings or laboratory reports is no longer necessary and can instead be sent via KIM. Communication between medical providers and nursing staff can therefore be handled easily via TI applications. An additional advantage: the nursing staff gain a better overview of their patients' health situation.
    3Who operates the telematics infrastructure?
    The telematics infrastructure is operated by gematik GmbH on behalf of the federal government. gematik defines technical standards, certifies providers and ensures that all participants can communicate in a data protection-compliant and interoperable manner.
    4When will the telematics infrastructure be mandatory for care facilities?
    From July 2025, connection to the TI will be mandatory for outpatient and inpatient care facilities! From this date, certain digital applications such as the electronic service record (eLN) must be used.
    5What applications of the telematics infrastructure are there for care?
    The most important functions of the TI include the electronic patient file (ePA), the electronic prescription (ePrescription), the electronic medication plan (eMP) and communication in medicine (KIM).
    6What advantages does the TI offer carers?
    The telematics infrastructure provides nursing staff with fast, secure and digital access to relevant health information such as medication plans, emergency data or electronic prescriptions. This saves time in day-to-day care, reduces sources of error and improves communication with doctors, pharmacies and other care providers. Standardised processes and digital documentation relieve the burden on nursing staff - leaving more time for the actual care of people.
    7What technology is needed for the TI?
    A number of technical components are required to connect a care facility to the telematics infrastructure (TI). Firstly, a so-called connector is required, which acts as a secure interface between the facility and the TI. This is used for encrypted access to the network. In addition, an institution ID card (SMC-B card) is required, which uniquely identifies the care facility in the system. Another key element is a TI-capable software solution, such as TIPaaS from C&S, which enables simple and flexible integration of all necessary TI services.

    If you have any further questions about the telematics infrastructure for care, please take a look at our FAQ  or in our   Glossary over. You can also find an overview of official specifications and applications at the gematik GmbH .